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Amman, JO
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In 2019, after a rich journey of exploration, experience, and learning; I took the role of Chief Operating Officer at STS, following several delightful and thought-provoking meetings with STS’s Chairman, CEO, and other board members of the company, who are switched-on visionaries, who have seen this Jordanian institute grow to become a lighthouse of technology in the region. I could instantly see that their insightful outlook of the future perfectly matched my aspirations of transforming the shape of technology in the region.

With vision, capability, and a well-established digital transformation program already there, my mandate has been to transform our portfolio, and everything around it, based on STS’s insights into the Middle East technology market’s future, and in this blog I will take you through several “Technology Leaps” we have made in our STS Cloud and Security offerings, based on these insights.

Cloud

The region has seen many changes in the last few years, some of which COVID has accelerated. Regulations related to data sovereignty and the lack of public cloud providers in the region had opened the opportunity for local cloud providers, like STS, to address a market that was left unserved.

Recently, the race has started between public cloud providers to acquire more market share in the Middle East by opening local datacenters in several countries in the region, and with the cloud mindset that is starting to change from “which cloud provider to choose” to “what is the best mix of cloud providers that generates the most cost and performance effectiveness”, resulting in a different landscape of cloud market needs.

To address these new needs we, at STS, have focused on transforming our cloud offering from traditional cloud services to, Ntegra, our pre-tested, fully integrated and -optionally- fully managed, Hybrid Multi Cloud, that provides unified management across different public and private cloud providers. Ntegra seamlessly integrates to client datacenters as well, covering a wide range of prebuilt, and custom built, IaaS, SaaS, and PaaS offerings. In addition to this, Ntegra is offered with a 100% in-country option, in UAE, KSA and Jordan.

Security

The situation is a little different for the security market: the geopolitical situation, the COVID-accelerated digitalization, including the accelerated adoption of Digital Workplace and Cloud, the increasing rate of cybercrime, and the lagging readiness of a supporting security framework for many organizations in the region, have resulted in a higher threat landscape overall and a higher risk security posture for many organizations in the region. There was a clear need for more thought-through and agile security solutions, that provides more flexibility, and accessibility of security services to the middle market in addition to the large enterprise segment.

To answer to this, we have transformed our security offerings by introducing more automation in our security blueprint, more focus on cloud security, and providing more agile and cost-effective Managed Security Services, including an option of providing a fully Managed Detection and Response (MDR) services, through our 24x7 security operation centers in Jordan and KSA that cover the entire Middle East region. We have also expanded our Forensic Investigation services, that have been in high demand lately due to many successful security attacks on several organizations.

Additionally, to support the ongoing governance need for organizations in the region, we developed our “Compliance as a Service” offering, which is a more comprehensive, and integrated, security governance and compliance framework, that takes global compliance requirements, best practices and the different country-specific regulations and compliance requirements into account, all provided as a service to our clients.

Finally, I would like to acknowledge our most-valuable asset: our people, the STS team with an abnormally high percentage of experts in their domains, and with a unique ability to innovate and execute, who are working day and night to provide our clients with the highest quality of customer-centric services.

Mohamed El Yahya
Chief Operating Officer

For more information about STS’s Digital Transformation services and solutions, please visit: www.stsarabia.com  

STS, the Technology Leapers