Siniora Food Industries PLC
A leading, long-standing meat manufacturer in the region specialized in superior quality delicatessen meat products (Cold cuts, canned, frozen) founded in Palestine in 1920.
Due to the growing demand for its products; Siniora mapped its presence by establishing a factory in Jordan (Siniora Food Industries), Siniora Trading Company in Saudi Arabia with additional two branches in the kingdom targeting the UAE and reinforcing the company’s presence in the Gulf region.
Siniora witnessed an exponential increase in resources and capacities that allowed it to add new product lines and integrate the latest technologies that exceeded the highest standards of quality in food production, supplying markets beyond Jordan and Palestine into Syria, Lebanon, Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, Oman, Yemen and Bahrain. Today, Siniora operates some of the most advanced factories in the world within the processed meat industry.
Siniora is a public shareholding company that has been trading on the Amman Stock Exchange market since 2012.
As a leading business player in the FMCG industry, Siniora Food continues to maintain their exceptional operations level in order to ensure smooth executions while delivering high quality consumables to their customers. With this in mind, the company believes that in order to achieve service excellence, they are required to predict unforeseen events and accelerate their IT efforts in terms of infrastructure enhancement and eliminating server downtime incidents while guaranteeing safety of their data.
Shortly, Siniora Food assessed that keeping their operations stored on-premises is costly in terms of maintenance and usage. Furthermore, they wanted to advance their security to guard their systems from malwares, viruses and unpredicted breaches.
Therefore, Siniora has put a strategy to include acquiring a modern workplace that enables them to ensure high availability of exchange services with almost zero down time, optimum scalability to control their usage and scaling up and down resources as needed. Moreover, acquiring the latest security features to avoid disruptive encounters and enhance the security of the setup and efficiently utilize administration time and effort.
The STS Approach:
After a thorough assessment, STS offered Siniora Foods several Office 365 products (Exchange Online, One Drive, Microsoft Teams including Skype for Business, SharePoint, and Office Pro-plus offline + online) answering to their strategy, according to their requirements of:
Siniora Foods relied on STS to manage their back-end IT challenges, so that they can focus on performing their business as normal while STS team were managing the office 365 services in the backend
STS adopted their Managed Services Solutions capabilities to provide a well-rounded outcome with on-going maintenance as follows:
Delivery and conclusion:
Migration of 380 users was effectively implemented within a 3 weeks’ time period with zero downtime as Siniora continued business as usual during STS’s execution.
Siniora’s Exchange service is now up to date on continuously, and service up time is as per Microsoft’s SLAs. Moreover, all security policies are applied as per Microsoft best practices.
“We are aware of the importance of maintaining our operations uninterrupted and able to work at maximum capacity, therefore we opted to undergo the migration to cloud journey with Office 365, leveraging the best technologies out there for best business outcome.”
“Having the latest technology is one thing, but combining it with expertise and professionalism is something else. We are happy to have partnered with STS in the project implementation, we have found tremendous support, dedication, and consultation when needed.”
Rafat Abu Khaizaran, Head of IT at Siniora
STS’s take on the project:
“Siniora Food are always keen to provide the best of the best not to their customers only, but to their whole operational spectrum. Having witnessed this hands-on during our project implementation, we at STS ensured to provide them with our solutions following best practices and approaches.”
“At STS we take digital transformation seriously, and we always strive to inject the latest solutions to our diverse roster of services, providing unlimited transformation opportunities options to our clients in various industries.”
Samih Hamdan, Sr. Sales Executive, STS