SEDCO’s Customer Visit Management System (CVM) is an innovative solution that handles customer visits. The solution’s offerings start before a customer enters a branch and continues after the customer has left; providing an experience that far exceeds their expectations, turning them into loyal customers.
The system provides control over branches/clinics/shops, essentially returning value to the institute and its clients. CVM solution is a modular system, which can be easily integrated with your process and functions; these include your core system, human resources, marketing, quality assurance, customer service, CRM and so forth. The integration assists in managing customer visits and decrease cost more efficiently. Through better customer experience, the solution eventually turns opportunities into revenue.
Subject to an institute’s demands, the system enables you to start with the core components and scale up the system as you go.